Last updated 1 October 2026

Refunds & Cancellation

Every page can be previewed free before you pay, so you always see exactly what you're buying. Here's how refunds and cancellations work.

Pay-per-page purchases

Unlocking a document gives you its pages immediately, so purchases are final once the document is unlocked. We will refund you in full if:

• you were charged but the document was not unlocked, or the download failed and we couldn't fix it;
• you were charged more than once for the same document.

Pro subscription

• Cancel any time from the Plans screen in the app. Cancelling stops the next renewal; you keep Pro until the end of the period you've already paid for.
• Monthly fees are not refunded for partly used months.
• If you cancel within 3 days of your first Pro payment and have downloaded fewer than 10 pages with it, we'll refund that first payment in full on request.
• If you were charged for a renewal after cancelling, we'll refund it.

How to ask for a refund

Email hello.aditya.connect@gmail.com from your account's email address with the date and amount of the payment. We reply within 2 working days. Approved refunds go back to the original payment method within 5–7 working days, depending on your bank.